User Agreement/ Terms & Conditions

Your use of this site shall be governed in all respects by the laws of the Republic of Ireland. These terms and Conditions shall be governed by and construed in accordance with the laws of the Republic of Ireland. Disputes arising in connection with these Terms and Conditions shall be subject to the exclusive jurisdiction of the courts of the Republic of Ireland.When you access and or place orders on this website you are adhering to these terms and conditions. We reserve the right to change and update these Terms and conditions at any given time,this page should be checked regularly by you, the consumer to monitor any changes to these terms.This website contains links to other websites which are not operated by us "The Nutrition Store" and we do not have control over these websites nor do we accept responsibility for any damage  that could surface from usage of them. Usage of these particular sites is in accordance and subject to the terms and conditions contained on such sites.By accepting these terms you are also agreeing to notices and disclaimers that can appear throughout this website.

 

Placing Orders

Every order is subject to availability and to our acceptance and we reserve the right to refuse any order. Email order acknowledgement will be sent upon receipt of an order, this will be sent to the email address provided when ordering/registering, this is an automated email and does not mean acceptance of order. A second email will be sent once the order has been dispatched.Whilst all efforts are made to ensure accuracy of description, specifications and pricing there may be occasions where errors arise. Should such a situation occur The Nutrition Store cannot accept your order. In the event of a mistake you will be contacted with a full explanation and a corrected offer. The information displayed is considered as an invitation to treat not as a confirmed offer for sale. The contract is confirmed upon supply of the goods.

 

Credit Card Payments

When you have finished shopping you will proceede to the  secure checkout area where you will be asked for the details required to process your order, after completion you will then be issued with an order number and confirmation of your order by email.We utilise the most up to date  shopping procedures, reinforced with a reliable and secure checkout processing system by Payment Sense. You can be 100% confident that we have invested in the most secure transaction methods available today. Your card will be charged at the time order placement & goods will be dispatched upon clearance of payment on the same day whenever possible.

 

Promotional codes:

When promotional codes are made available by us they are subject to use one at a time. Unless otherwise stated promotional codes cannot be used in conjunction with any other offers such as sale items.


Delivery and Returns

The Nutrition Store returns policy has been set up to keep costs down and to make the process as easy for you as possible. You must contact us and be in receipt of a returns authorisation (RA) number before sending any item back. Any product without a RA number will not be refunded. 

 

Exchange 

If when you receive your product(s), you are not completely satisfied you may return the items to us, within seven days of exchange or refund. Items must be in original packaging, in all original boxes, packaging materials, manuals blank warranty cards and all accessories and documents provided by the manufacturer.Refunds can take up to 5 working days to appear on your statement.If our labels are removed from the product – the warranty becomes void.We strongly recommend that you fully insure your package that you are returning. We suggest the use of a carrier that can provide you with a proof of delivery.The Nutrition Store will not be held responsible for items lost or damaged in transit. All shipping back to The Nutrition Store is paid for by the customer. We are unable to refund postal fees. Goods found to be tampered with by the customer will not be replaced but returned at the customers expense.  If you are returning items for exchange please be aware that a second charge may apply.  

 

Incorrect/Damaged Goods

We try very hard to ensure that you receive your order in pristine condition. If you do not receive your products ordered. Please contact us. In the unlikely event that the product arrives damaged or faulty, please contact The Nutrition Store immediately, this will be given priority and you can expect to receive the correct item within 72 hours. Any incorrect items received all delivery charges will be refunded back onto you credit/debit card.



Delivery service

We try to make the delivery process as simple as possible and our able to send your order either you home or to your place of work. Delivery is within the Republic of Ireland and Northern Ireland and can only be made to the shipping address on your order. Delivery times are calculated in working days Monday to Friday.Please note when free delivery applies to an order our standard delivery service is used. If you order after 4 pm the next working day will be considered the first working day for delivery. In case of bank holidays and over the Christmas period, please allow an extra time. We aim to deliver within 1 working day but please take note of the delivery times that are estimated on each product as these vary according to product availability, standard delivery normally takes a little longer. We will attempt to email you if we become aware of an unexpected delay.Failed deliveries after this can be delivered at an extra cost to you or you can collect the package from your local post office collection point.


Export restrictions

At present The Nutrition Store only sends goods within Ireland & Northern Ireland. We plan to add exports to our services in the future. If however you have a special request please contact us your requirements.



Privacy Notice



This policy covers all users who register to use the website. It is not necessary to purchase anything in order to gain access to the searching facilities of the site.


Security

We have taken the appropriate measures to ensure that your personal information is not unlawfully processed.The Nutrition Store uses industry standard practices to safeguard the confidentiality of your personal identifiable information, including ‘firewalls’ and secure socket layers.During the payment process, we ask for personal information that both identifies you and enables us to communicate with you.


We will use the information you provide only for the following purposes.

* To send you newsletters and details of offers and promotions in which we believe you will be interested.
* To improve the content design and layout of the website.
* To understand the interest and buying behavior of our registered users
* To perform other such general marketing and promotional focused on our products and activities.

 *please note you can unsubscribe at any time which will opt you out of all emails apart from critical emails i.e. order receipt & shipping updates.


Copyrights

All content includes on the site such as text, graphics logos button icons images audio clips digital downloads and software are all owned by The Nutrition Store and are protected by international copyright laws.


License and Site Access

The Nutrition Store grants you a limited license to access and make personal use of this site. This license doses not include any resale’s of commercial use of this site or its contents any collection and use of any products any collection and use of any product listings descriptions or prices any derivative use of this site or its contents, any downloading or copying of account information. For the benefit of another merchant or any use of data mining, robots or similar data gathering and extraction tools.This site may not be reproduced duplicated copied sold – resold or otherwise exploited for any commercial exploited without written consent of The Nutrition Store.

 

Product Descriptions

The Nutrition Store and its affiliates attempt to be as accurate as possible however we do not warrant that product descriptions or other content is accurate complete reliable, or error free.From time to time there may be information on The Nutrition Store that contains typographical errors, inaccuracies or omissions that may relate to product descriptions, pricing and availability.We reserve the right to correct ant errors inaccuracies or omissions and to change or update information at any time without prior notice (including after you have submitted your order). We apologise for any inconvenience this may cause you.


Prices

Prices and availability of items are subject to change without notice the prices advertised on this site are for orders placed and include VAT and delivery. Please review our other policies posted on this site. These policies also govern your visit to The Nutrition Store